No — Carsicko is not coming to an end. Our brand is still active and going strong in the UK and beyond. If you’ve seen any messages about “final releases” or “closing down”, they might be tied to a specific collection, outlet site, or reseller — but they do not reflect the overall status of Carsicko.
We’re continuing to design, release and support our products. If you’re unsure where to buy authentic Carsicko pieces, always shop from our official website (https://carsicko.website) and reach out at care@carsicko.website for confirmation.
The official Carsicko Instagram account is managed by the marketing and social team at Carsicko Limited.
For any queries about social content, partnerships or collaborations, you can contact us via care@carsicko.website.
For Carsicko, the refund processing time once a return is approved is within 5-7 business days. You can find this in their Refund & Cancellations Policy.
If you like, I can check for any UK-specific variation of this for the website https://carsicko.website/ and confirm exactly how many days UK customers should expect.
Yes — if you receive a defective, damaged or wrong product from Carsicko, you can return it. Here’s how you should proceed and what the policy is (UK-audience version for your website: https://carsicko.website/, contact: care@carsicko.website):
Yes — there are cautions when returning items to Carsicko. Here are the key ones (and you can include them on your UK-site: https://carsicko.website/ / email: care@carsicko.website):
⚠️ Return-cautions
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Returns must be unused, unwashed, in the original condition, with tags and packaging intact. Items that have been worn, washed or altered will not be accepted for return.
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For damaged or incorrect items: you must report the issue within a specified timeframe (for example, within 24 hours of delivery) in order to qualify for a refund or replacement.
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The cost of return postage is usually the customer’s responsibility — unless the item is defective/wrong.
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Items returned for reasons like “doesn’t fit” or “just changed my mind” may not be eligible depending on the policy (especially if the item has been used, washed or the tags removed).
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The brand may deduct any shipping fees, restocking fees, or may exclude certain items from returns altogether (check the policy on your site).
Yes — for hygiene and quality-control reasons, certain items cannot be exchanged or returned once opened or worn. These include:
All other items may be exchanged as long as they’re unworn, in original packaging, and returned within the allowed return period.
If you’re unsure whether your item qualifies for exchange, please contact our support team at care@carsicko.website before sending it back.
Yes, once the payment is deducted you have 24 hours to change the size and product by email.
All international orders may be subject to customs duties or import taxes depending on your country’s regulations. These charges are set by local authorities — not by Carsicko — and must be paid by the customer to release the parcel.
If you choose not to pay the duty or tax, your package will usually be returned to us or held by customs. In that case, we can only issue a refund (minus shipping and any handling fees) once the parcel arrives back at our warehouse.
For UK customers, all applicable taxes are included at checkout.
If you have questions about customs or delivery charges, please contact us at care@carsicko.website.
Yes — for all UK orders, tax (including VAT) is already included in the product price you see on our website. The total you pay at checkout is the final amount, with no hidden fees added later.
For international orders, prices are shown excluding local import duties or taxes. These may be charged separately by your country’s customs office upon delivery.
If you’re unsure about charges in your region, feel free to reach out to us at care@carsicko.website before placing your order.